Barista

THE PROPERTYLake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value our employees and want each of them to experience a welcoming atmosphere that delivers respect and models a company with integrity and professionalism. WHY US?

• Subsidized, fully furnished staff accommodation in a shared bedroom, wifi and utilities included
• Daily meals offered as a taxable benefit
• Use of fitness facility, heated pool and whirlpools
• Group benefits through Canada Life
• Atlific Hotels & Resorts employee room rates after 3 months

DETAILS

• Located in Lake Louise
• Valid Canadian Work-Permit Required for International Applicants
• Contract basis: Immediate Start
• Full-time position, average of 35 - 40 hours per week
• Summer incentive bonus: Receive $2/hr on top of every regular hour worked between May 22 - Oct 9 (conditions apply)

JOB SUMMARYReporting to the Outlets Manager, responsible for operating the Coffee Kiosk at Legends Dining Room. Provide a welcoming and friendly environment for our guests, answering any guest inquiries in a prompt manner. Experience preferred but not required. JOB RESPONSIBILITIES

• Greet guests upon arrival in a timely manner
• Ensure that Coffee and Grab & Go Kiosk orders are fulfilled.
• Maintain a professional and pleasant appearance at all times
• Deliver beverages and food in a timely manner
• Assist with seating guests are required
• Check-in with guests to ensure satisfaction
• Ensure proper disposal of garbage and recycling
• Assist with training new team members in order to maintain the desired level of service that is in line with the hotel’s service standards
• Ensure cash handling procedures are followed at all times
• Ensure the Guest Service Standards, Hotel Policies and Procedures are maintained at all times
• Complete daily and weekly checklists
• Deliver guest’s bill and take payment
• Follow Health and Safety rules and guidelines at all times
• Other related duties as assigned by the Outlet Manager

REQUIRED QUALIFICATIONS

• Previous customer service experience preferred
• ProServe Certificate required
• Energetic, hands-on, with initiative and integrity
• Excellent customer service skills
• Highly organized and detail-oriented
• Work well under pressure, without supervision, independently and as a member of a team
• Able to perform well in a fast-paced work environment
• Good communication skills
• Ability to lift heavy trays filled with glassware/food up to 30lbs
• Basic math skills

Please note, only candidates legally authorized to work in Canada will be considered.Job Type: Full-timePay: $17.25-$18.75 per hourAdditional pay:

• Tips

Benefits:

• Company events
• Discounted or free food
• Flexible schedule
• On-site gym
• On-site parking
• Wellness program

Schedule:

• Day shift

Application question(s):

• Are you able to reliably commute, or are willing to relocate to Lake Louise, Alberta for this position?

Experience:

• Barista: 1 year (preferred)

Licence/Certification:

• ProServe (preferred)

Work Location: In person