Onsite Account Manager

About Us 
Founded in 1968, Ashley Services Group Limited (ASG) is a leading Labour Hire, Technical Services, and Training organisation with over 50 years of expertise in workforce management. With a national presence in Australia and a team of over 300 staff and 7,000+ associates, we are dedicated to delivering exceptional business improvement programs. 

Our signature business, Action Workforce, specialises in providing staff for sectors such as transport and logistics, manufacturing, and horticulture. It's the perfect environment to develop and hone skills that will advance your career.

Location: Moorebank
Job type: Permanent, Full-Time
Hours: flexible 8am–4pm schedule with early start options from 6am — plus occasional weekend shifts!

The Opportunity
Step into an exciting opportunity as an Onsite Account Manager based at our client’s site in Moorebank! Join a high-performing, results-driven team where your talent and ambition can truly shine. This is your chance to elevate your recruitment career, make a real impact on-site, and deliver exceptional customer service and operational excellence every day.

Key Responsibilities

• Efficiently fill high volume client job orders.
• Create and manage employee rosters based on client requirements.
• Ensure high quality customer service through proactive client liaison and account management.
• Handle end-to-end employee lifecycle activities, including on-boarding, performance management, and terminations.
• Address employee issues related to payroll and workplace health & safety (WHS) with professionalism and efficiency.
• Develop and maintain strong professional relationships with clients and casual employees.
• Foster a positive rapport and collaborative work environment.
• Perform necessary administrative tasks to support operational efficiency.

Skills and Experience Required

• Proven experience in a fast-paced customer service environment
• Excellent verbal and written communication skills.
• Strong attention to detail and effective time management abilities.
• Confident and friendly phone manner.
• Positive attitude with a proactive approach to problem-solving.
• Computer literate with proficiency in relevant systems.
• Ability to thrive in a small, highly efficient team environment.
• Valid driver's licence and reliable transport.

Benefits

• Access to a top-tier Employee Assistance Program – because your wellbeing matters
• Weekly pay – reliable income, right on time, every time
• Real career progression – grow and advance with a thriving business
• Work alongside Australia’s largest transport and logistics providers
• Gain a nationally recognised qualification and unlock further upskilling opportunities
• Celebrate success with legendary end-of-year events you won’t forget!

Ready to apply?
If you're ready to bring energy, precision, and purpose to a role that matters, we want to hear from you. Apply now or contact us at (02) 9216 4710 for more info. Open to all qualified applicants, including those requiring visa sponsorship. 

Only shortlisted applicants will be contacted.