Intelligent Automation Strategist - Remote

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Job Summary: UNFI is a company focused on driving automation initiatives across the enterprise. The Intelligent Automation Strategist will lead the discovery and strategic alignment of automation projects, collaborating with various business units to enhance efficiency and user experience through intelligent automation solutions.
Responsibilities: • Opportunity Identification & Business Engagement • Collaborate with cross-functional teams (IT, Operations, Finance, HR, Sales, and Supply Chain) to identify automation use cases that reduce manual effort, eliminate waste, and unlock value. • Facilitate automation discovery workshops, assess process suitability, and document business requirements using standardized templates and frameworks. • Establish pipeline generation process leveraging tools Process Mining (Celonis/Signavio). • Solution Design & Value Assessment • Work closely with Automation Architects and Developers to translate business requirements into scalable automation solutions. • Lead business case development including ROI, effort vs. impact analysis, and KPI tracking models. • Ensure automation proposals are evaluated for feasibility, risk, and alignment with strategic priorities. • Program Delivery & Governance • Partner with the Automation CoE, Platform Team, and Business Owners to manage lifecycle from idea intake through implementation. • Drive agile sprint planning for in-scope use cases and monitor delivery progress and outcomes. • Prepare and present status updates, value realization reports, and dashboards for leadership. • Thought Leadership & Change Management • Evangelize intelligent automation through storytelling, internal showcases, and success narratives. • Support organizational change by engaging business SMEs and promoting citizen development where appropriate. • Maintain awareness of market trends in RPA, AI Agents, GenAI orchestration, and intelligent document processing. • Performs other duties as assigned.
Qualifications:
Required: • Bachelor’s or master’s degree in business, Information Systems, Engineering, or related field. • 10+ years of overall experience in IT Consulting, Business Process Management, or Digital Transformation. • A minimum 3 years’ experience in RPA/Intelligent Automation. • Demonstrated experience leading enterprise engagements or CoEs in one or more RPA platforms (preferably Automation Anywhere A360). • Proficiency with process documentation tools (e.g., Visio, Lucidchart, Signavio), and comfort with data-driven decision-making. • Excellent communication and executive presence; ability to influence senior stakeholders across IT and Business. • Strong business acumen and ability to assess process improvement potential across domains like Finance, Supply Chain, and Shared Services. • Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Preferred: • Lean Six Sigma Green Belt or similar process improvement certification preferred. • Familiarity with GenAI integration, conversational AI (chatbots/virtual agents), and API-led automation. • Knowledge in process mining (Celonis/Signavio)
Company: UNFI is North America’s Premier Food Wholesaler. Founded in 1978, headquartered in Providence, Rhode Island, USA, team size 10001+ employees, currently Late Stage. UNFI has a track record of offering H1B sponsorships.